Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from frigidaiefilters.com (the “Site”).

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

• Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.

• Log files track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

• Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.

By using our website, you (the visitor) agree to allow third parties to process your IP address in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which is automatically removed when you close your browser). We do this so that the selected currency remains selected and consistent while browsing our website, allowing prices to be displayed in your local currency.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card information), email address, and phone number. We refer to this information as "Order Information."

Under applicable data protection laws, we may also contact you where we have a Legitimate Interest. Legitimate Interest means we can process your personal information if we have a genuine and lawful reason for doing so without overriding your rights and freedoms.

When we refer to "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to:

• Process and fulfill your orders.

• Process your payment information.

• Arrange shipping and delivery.

• Provide invoices and order confirmations.

Additionally, we use this Order Information to:

• Communicate with you.

• Screen orders for potential fraud or risk.

• Provide you with information or marketing communications relating to our products or services where permitted by law or based on your marketing preferences.

We use the Device Information that we collect to:

• Help identify potential fraud and security risks (particularly through your IP address).

• Improve and optimize our website.

• Generate analytics about how customers browse and interact with the Site.

• Measure the effectiveness of our marketing and advertising campaigns.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with trusted third parties to help us operate our business.

For example, we use Shopify to power our online store. You can learn more about how Shopify handles your Personal Information here:
https://www.shopify.com/legal/privacy

We also use Google Analytics to understand how customers use our website. Learn more here:
https://www.google.com/intl/en/policies/privacy/

You can opt out of Google Analytics here:
https://tools.google.com/dlpage/gaoptout

We may also disclose your Personal Information where required by applicable laws or regulations, to respond to lawful requests from government authorities, or to protect our legal rights.

BEHAVIOURAL ADVERTISING

We may use your Personal Information to provide you with targeted advertisements or marketing communications that may be of interest to you.

You can opt out through the following services:

• Facebook: https://www.facebook.com/settings/?tab=ads

• Google: https://www.google.com/settings/ads/anonymous

• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out of participating advertising networks by visiting:

http://optout.aboutads.info/

DO NOT TRACK

Please note that we do not change our Site's data collection and use practices when we receive a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a resident of the European Economic Area (EEA), the United Kingdom, or another jurisdiction with applicable privacy rights, you may have the right to:

• Access your personal information.

• Correct inaccurate information.

• Request deletion of your personal information.

• Restrict or object to certain processing.

• Request data portability where applicable.

If you wish to exercise any of these rights, please contact us using the contact information below.

Please note that your information may be transferred outside your country of residence, including to the United States and other countries where our service providers operate.

DATA RETENTION

When you place an order through the Site, we retain your Order Information for our records unless and until you request that we delete it, subject to our legal and accounting obligations.

CHANGES

We may update this Privacy Policy from time to time to reflect changes to our practices, legal requirements, operational needs, or other business reasons.

CONTACT US

If you have questions about this Privacy Policy, would like more information about our privacy practices, or wish to make a complaint, please contact us:

Email: support@frigidaiefilters.com

Mail:

Frigidaiefilters
Attn: Privacy Compliance Officer
5 Dalmarnock Ct, Glasgow, G40 4HL