Shipping policy

Effective Date: June 21, 2025

This Shipping Policy applies to all orders shipped within the United States. By placing an order with Frigidaiefilters, you acknowledge and agree to the terms outlined below, including our shipping methods, delivery estimates, and related policies.

Transit, Handling & Order Cut-Off Time

Transit Time

United States (US): 3–5 business days (Monday–Friday)

Handling Time

Orders are typically processed, packed, and prepared for shipment within 1–2 business days (Monday–Friday).

Estimated Delivery Time

Including handling time, most orders arrive within:

United States (US): 2–3 business days (Monday–Friday)

Order Cut-Off Time

Orders placed after 5:00 PM (EST) will be processed on the next business day.

Delivery Partners

We work with reliable shipping carriers to ensure your order arrives safely and efficiently.

Our shipping partners may include:

UPS (United Parcel Service)
USPS (United States Postal Service)
DHL
OSM Worldwide

The carrier will be selected automatically based on your delivery location and the fastest available shipping option.

Shipping Costs

We are pleased to offer FREE Standard Shipping on all orders within the United States.

There are no additional shipping charges, taxes, or import duties due upon delivery. The amount displayed during checkout is the final amount you pay.

Change of Shipping Address

If you need to update your shipping address, please contact us immediately at support@frigidaiefilters.com.

Address changes can only be made before your order has been shipped.

Once your order has been dispatched, we are unable to modify the shipping address.

Frigidaiefilters is not responsible for delays or delivery failures resulting from incorrect shipping information provided by the customer.

Order Tracking

Every order includes a tracking number.

Once your order ships, you'll receive a shipping confirmation email containing your tracking information so you can monitor your package throughout delivery.

Incorrect Shipping Address

If a shipment cannot be delivered because an incorrect or incomplete shipping address was provided:

The customer may be responsible for the cost of reshipping the package.
Please carefully verify your shipping information before placing your order.

Order Cancellations

Orders may be canceled before they have been shipped.

To request a cancellation, please contact:

support@frigidaiefilters.com

Once an order has been shipped, it cannot be canceled. Please refer to our Return & Refund Policy for available return options.

Damaged or Lost Packages

If your package arrives damaged:

Please take clear photographs of both the packaging and the damaged product.
Contact us within 7 days of delivery at support@frigidaiefilters.com.

If your shipment appears to be lost in transit, please contact us and we will work with the shipping carrier to investigate and resolve the issue as quickly as possible.